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| ITIL (IT Infrastructure Library) is the most widely accepted approach to IT Service Management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. It is supported by a comprehensive qualification scheme, accredited training organizations, and implementation and assessment tools. The best-practice processes promoted in ITIL both support and are supported by the British Standards Institution's Standard for IT Service Management.
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Thrive came on board and immediately performed a comprehensive assessment of OTF's network. read more >>
