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Staples Launches Staples Network Services by Thrive
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September 24, 2008 – Staples today announced Staples Network Services by Thrive, a new offering from Staples that provides small- and medium-sized businesses (SMBs) with affordable access to a full range of IT services.
The company will initially offer three distinct services: Thrive Protect, Thrive Onsite and Thrive Online Backup. Thrive Protect offers organizations everything they need to keep their IT infrastructure safe and operational, including:
- Anti-spam service, to filter out unwanted e-mail messages and maintain a manageable volume of e-mail;
- Anti-virus protection, to ensure workstations and servers are inoculated against potential threats;
- Anti-spyware technology, to protect PCs from dangerous malware;
- Patch management, to keep all systems up-to-date and in sync;
- Systems and network monitoring, to ensure maximum availability and quickly detect and resolve any potential issues; Remote support, to answer users routine questions and provide helpdesk support; and
- Cross platform and open source support of Windows, Apple (News - Alert) (MacOS X and MacOS X Server), and Linux solutions, providing seamless integration across disparate computing platforms.
Thrive Onsite extends the Thrive Protect service by providing organizations with their own dedicated team of IT engineers who, on a regular basis, work on-site to perform services that can not be done remotely, and to provide in-person support to end-users. Thrive Onsite will initially be available in the Boston and Atlanta areas, with support in other major metropolitan areas to follow.
Thrive Online Backup, as detailed in the accompanying press release gives SMBs enterprise-class data protection services by backing up their systems, applications, and digital information to a secure remote facility, automatically and in real time. In doing so, businesses get strong protection against all forms of data loss, including hard drive crashes, accidental deletion, natural disaster, theft and vandalism.

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