| The diversity and flexibility of Unified Communications solutions provide businesses with a comeptitive advantage in many forms. Depending on the company and industry, the application of a UC solution will impact business operations and overall productivity in different ways. |
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>> Client Billing
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- Automated tracking of call activity improves accuracy of client billing for support services
- Increase revenue by eliminating human error
- If each user has just 20 unbilled minutes per day, that will add up to 7 hours over the course of a month – Recover This Money
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>> Call Recording
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- Phone can be set to record all calls, or user can initiate call recording with the press of a button
- Activate the call recording feature at anytime during a conversation and the ENTIRE call is saved
- Organize call recordings using the bookmark feature – don’t listen to the entire call, jump to the part that you want to hear
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>> Simple & Advanced Conferencing
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- Easily host conference calls from your office or on the road
- Built-in phone functionality eliminates the need for expensive conferencing services
- Enhance interactions, build relationships, and save on travel costs with video conferencing integration with WebEx.
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>> Time & Attendence
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- Eliminate timesheets - employees can clock in and out directly on their phones, with QuickBooks and Excel integration available
- Supervisors can monitor staffing and employee availability in real-time
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