| The diversity and flexibility of Unified Communications solutions provide businesses with a comeptitive advantage in many forms. Depending on the company and industry, the application of a UC solution will impact business operations and overall productivity in different ways. |
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>> Work From Anywhere
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- Use your desk phone anywhere you have an internet connection
- Make and receive calls, share files, and access email from any remote locations
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>> Application Integration
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- Increase productivity by integrating with applications like Salesforce.com & Microsoft CRM
- Improve efficiency by automatically adding call history to client record
- Use “One Click Dialing” to increase daily call volume by up to 20%
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>> Advanced Call Routing & Call Center
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- Improve efficiency by direct incoming calls based on customer’s need and employee skill-set
- Satisfy customers by resolving their issues on the first call, eliminating the need for follow up calls
- Manage staffing to meet the call volume and during peak and off hours
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>> Hot Desking
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- Save money by eliminated dedicated office space for remote workers
- Flexible workspace allows employees to login to any desk phone at a primary or branch office
- Personalized phone settings follow users wherever they work - voicemails, speed dials, consistent interface
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