Unlike other IT providers, Thrive has developed our own unique Managed
Service platform that combines carefully selected Best of Breed technologies
with unparalleled customer service. We leverage these technologies to protect your environment and efficiently resolve all major issues that affect your businesses’ productivity.

Thrive’s in-house Network Operations Center (NOC) manages this information and leverages the other divisions within Thrive (Remote Support Center, Onsite Engineering Team, Strategic Consulting Division, Integration Services) to provide you with the most comprehensive support in the industry.

Includes all associated licensing fees

• Anti-virus & Anti-Spyware: AVG (more information)
• Anti-spam: Postini (more information)
• Patch Management: Kaseya (more information)
• Network Monitoring: N-able (more information)
• Desktop Monitoring: Kaseya (more information)

Through Thrive's Remote Support Center from 8am - 6pm

• Proactive issue notification, prioritization and resolution
• Unlimited Help Desk support for end users with remote access to the desktop
• 24x7 Software updates and maintenance
• Comprehensive ticket tracking system to ensure accountability
• Personalized custom knowledge base

Available from 8am - 6pm

• Network down immediate onsite response