Thrive is currently ranked among the top 100 IT Managed Service Providers globally. Our Mission is to become the most respected and referred technology solutions firm serving mid-market, enterprise, and emerging customers in the Northeast United States.
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Managed IT

On-premise Exchange vs. Office 365 – Are you ready to transition?

Cloud

In today’s cloud driven world, organizations are continually faced with the decision to keep their email solution in-house, or utilize a public cloud solution like Office 365. The standard for years has been an on-premise Microsoft Exchange server. This solution still works for many deployment scenarios, but moving your email and calendar solutions to Office 365 is a growing trend. In a recent study by Barracuda, over 63% of respondents indicated they are currently using Office 365.

The Low Hanging Fruit of Cybersecurity Part 3 of 3: Security Awareness Training

Over the course of this three-part series, we have explored security measures to help keep your organization better protected from cyber criminals. In part one, we examined the importance of patching, and in part two,we explored advanced email security. In this final part of the series we will cover security awareness training that should be implemented in every business.

Fulfill Compliance Requirements with a Managed Firewall

FirewallFirewall management is a necessary, but tedious and time-consuming effort. It also requires industry-specific expertise in order to avoid costly security breaches which can jeopardize compliance requirements.

Meeting compliance requirements for your specific industry can occupy a significant amount of your IT professional’s time. Additionally, it can be difficult to find an IT expert with the appropriate industry experience to ensure all of your compliance requirements are met and your network is protected against unauthorized access.

Key Metrics for Measuring IT Service Delivery

There is an old adage in business success that says, “You cannot manage what you fail to measure.” This is a valid point when it comes to focusing on a set of metrics that provide the best solutions for IT service delivery. The type of metrics which are used will depend upon the needs of the enterprise. However, there are key metrics which should be used across the board regardless of business objectives.

Top 5 Reasons to Consider Outsourcing your IT Needs

Consulting

As technology continues to be a driver of success in today’s business, turning to an external IT outsourcing firm is a good way to help enhance your IT roadmap and identify critical issues facing your business. A great number of organizations have been utilizing outsourced IT consulting services to give them an edge over their competitors. Many companies that offer IT consulting services also offer a wide range of managed IT services. This will allow many different services to be managed and developed with greater efficiency, thus providing better ROI. IT consulting companies usually focus on the needs of your businesses, and how technology helps meet those needs. They are operating in almost every industry in the field of network infrastructure, and applications. 

 

Measuring IT Service Delivery

There is an old adage in business success that says, “You cannot manage what you fail to measure.” This is a valid point when it comes to focusing on a set of metrics that provide the best solutions for IT service delivery. The type of metrics which are used will depend upon the needs of the enterprise. However, there are key metrics which should be used across the board regardless of business objectives.

Different Types of IT Support

How IT Support Can Help Your Business?

With more businesses deploying different types of technology to increase productivity, it can become a monumental challenge to stay current with every new IT process that requires support. If you are struggling to keep up with the next generation IT services, the good news is that there are professional IT support services available that can help you relieve the burden of trying to stay on top of every aspect of your IT infrastructure.

So, You Think You Want SQL AlwaysOn Availability Groups?

When it comes to SQL Server high availability (HA) there are myriad options to choose from. Some have been around since the turn of the century, but there is a newer option, introduced in SQL 2012, that has been so hyped as to eclipse all the others: AlwaysOn Availability Groups (AGs). I recall the launch event and subsequent keynotes and sessions that touted it as even better than the greatest thing since sliced bread. But, as much as it does solve some erstwhile unsolved use case requirements, following the bread analogy, you will only get the sliced and toasty goodness if you have a master baker, Ginsu-certified slicers, and at least one beefeater on hand to test the bread at regular intervals. This may be absurd hyperbole, and is certainly an absurd analogy, but it’s worth considering the difficulty and expense of configuring SQL AGs.

Different Types of IT Support and How They Can Help Your Small Business

With more businesses deploying different types of technology to increase productivity, it can become a monumental challenge to stay current with every IT process that requires support. If you are struggling to keep up with the increased demand for IT, the good news is that there are professional IT support services available that can help you relieve the burden of trying to stay on top of every aspect of your IT infrastructure.

It is important to note that the size of your business will be the key factor which determines the type of IT support you require. If you are a small business it is less likely you have a comprehensive IT support staff. For medium to large sized businesses you may have a partial IT support team or a full-fledged department that may be over extended.

To choose the approach that is best for your business it helps to know what options are available to you when it comes to outsourcing IT support. Many quality IT support services will work with you to plan the best approach however, here is an overview of the different types of IT support services to help you get started.

IT Support for Small Business

While some companies prefer to employ an in-house IT team others find it more cost effective to outsource IT support. This leaves more time for new IT initiatives which support company growth and revenue. Here are some of the ways that you can outsource IT support to a qualified IT support provider: