The Need for a Solution
It is critical for BMC to ensure that every patient has an exceptional experience each time that they arrive for treatment. It is equally important to ensure that patient’s information is safeguarded in accordance with HIPAA requirements. All 7,200 work stations on the BMC campus were running WindowsXP, which was reaching end of support from by Microsoft. General security best practices and HIPAA laws require that critical system be capable of receive security updates and fixes. In addition to the need for a new operating systems on all computers, a large portion of the hardware was aging and would need to be replaced. This included both fixed and mobile (computers on wheels) stations and monitors. Additionally, BMC was running 3 different Electronic Healthcare Record systems (EHR) for inpatient, outpatient and ED. A project was underway to migrate to a single platform (Epic – rebranded as eMERGE) to enable BMC to provide more efficient healthcare and better document the way that Doctors cared for patients. Lastly, all of the end user’s data needed to be seamlessly transferred to the new PCs and each system had to be rebuilt with all new applications. In a hospital setting, it is extremely important that projects, complex as they may be, have no impact on the hospital staff, patients or day to day operations.